Account InformationExcept as otherwise set forth herein, we will keep confidential any Private Information related to your account with us.
Personal InformationPersonal Information is information that can be directly associated with an identifiable natural person such as a user’s name, address, telephone number, email address, or credit card number.
Collection of Personal Information.We collect Personal Information that you provide us, during but not limited to the following scenarios: Request and payment of services, contact our customer support by phone, email, or any other means and track orders.We may automatically collect some information when you visit our Site such as the site from which you linked to us, and the time and date of your visit, purchases, and activities. We also collect information received from third parties to the extent that they have represented that they have entered into an agreement with you for connectivity of our services to our platform.Airpals does not knowingly collect Personal Information from children under the age of 16, and you must be 18 years of age or older in order to establish an account on the Site.You may contact us to request that we disclose to you the categories, sources, commercial purpose, categories of third parties we share the Personal Information with and specific pieces of your Personal any Information that we have collected. Furthermore, you have the right to request that we delete any Personal Information we have collected from you (please note that such deletion may prevent you from accessing the free services offered to you by us, including but not limited to the services provided to you under our Monitoring Platform.Your Personal Information may be stored in data centers located in the United States of America. We may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law.
Use of Personal InformationThe Personal Information we collect is used to process your requests or transactions, provide you high quality service, customize the Site according to your preferences, and to tell you about specific goods or services we believe will be of interest to you. If you prefer not to receive promotional information from us, we make it easy for you to let us know. You can contact us at any time to decline promotional information.
Sharing of Personal InformationAirpals does not sell or rent Personal Information to third parties without your prior consent. And we do not share or disclose Personal Information to third parties without your prior consent, except in the limited circumstances described below.Airpals may share your Personal Information with third parties (or otherwise allow them access to it) only in the following manners and instances:
b. Law Enforcement, Legal Requests and DutiesWhere permitted by local data protection laws, Airpals may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.
c. Protecting Rights and SafetyAirpals may share your Personal Information with others if we believe in good faith that this will help protect the rights, property or personal safety of Airpals, any of our users, any or any member of the general public, with or without notice to you.
d. Merger and AcquisitionsInformation about our customers, including Personal Information, may be disclosed if it is necessary for legitimate purposes, for example as part of, or during negotiations of, any merger, sale of company assets, or acquisition. Other than in circumstances enumerated above, we have a policy of obtaining a person’s consent if we intend to process his/her Personal Information.
e. Protection of Personal InformationPersonal Information we collect is stored electronically. We use technical, contractual, administrative, and physical measures in an effort to protect against unauthorized access.Account information is accessible online only through the use of a password. To protect the confidentiality of Personal Information, you must keep your password confidential and not disclose it to any other person. If other people have access to your email, they may be able to obtain access to your password and obtain Personal Information about you or change information about your user profile.While we use reasonable measures to protect information that is stored within our database, and we restrict access to information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff, we cannot guarantee the security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of account information at any time. We cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your Personal Information when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.By registering for any part of the Site or any services or news provided by us, you agree to receive promotional messages from Airpals. If at any time you wish to stop receiving promotional information from us, you may opt out by contacting us at firstname.lastname@example.org
Aggregate InformationPersonal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed and a specific person cannot be identified through such information. Aggregate information is also any information or data that we collect from power optimizers which are available to you via our Platform. In other words, information about how you use a service may be collected and combined with information about how others use the same service, but no Personal Information will be included in the resulting data. Likewise, information about the products or services you use, or purchase may be collected and combined with information about the products and services used or purchased by others, but no Personal Information will be included in the resulting data. Among others, aggregate data helps understand trends and customer needs so that new products and services can be considered, and so existing products and services can be tailored to customer desires.Airpals appreciates the importance of safeguarding the privacy of your Personal Information that may be provided to us. Airpals does use and disclose de-identified aggregate information, for the purposes of evaluating and improving our services and tailoring our products and for commercial purposes. Airpals may choose at its sole discretion to transfer, sell, provide, or share such information with third parties, including to Airpals´ business partners for commercial purposes.
Questions or ConcernsIf you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can contact us at email@example.com