Revolutionizing Workplace Logistics

From aha moment to AirpalsOur founder, Joshe, spent a decade navigating the chaos of corporate and industrial shipping, just trying to keep business operations moving. One truth became clear across every role and industry: logistics were a mess. There were too many emails, too many moving parts, and too many cooks in the kitchen. Hired for creative and strategic work, Joshe was stuck coordinating shipping for product samples, supplies, and equipment instead.

The final straw? Burnout. Logistics were eating up so much time that core projects stalled. Extra hands were brought in, overtime hours piled up, but profitability never followed, and leadership wasn’t happy. That’s when Joshe decided enough was enough.

She had a lightbulb moment: what if there were a platform that centralized all logistics and automated the repetitive manual work that was draining both time and profits? That was her aha moment, and the day Airpals was born.

Airpals started as a marketplace for local courier services, built to bring order to the chaos. Since then, we’ve expanded to offer same-day service in 100+ U.S. cities, along with nationwide and international shipping through FedEx, UPS, USPS, and more.

But we didn’t stop there. Today, Airpals is a full parcel management platform powered by AI, helping businesses streamline shipping for internal operations, cut down on manual shipping tasks, and tap into the power of multi-carrier shipping software that actually works.

Our Founder’s Journey from Fashion to Logistics Innovation

Joshe Ordonez

CEO & Founder

Joshe Ordonez started her fashion career quickly after graduating college. Her creativity and expertise drew in invitations to speak at events, including one at the United Nations. In fashion and other operational-heavy fields, one issue always came up for Joshe: office and industrial logistics. After solving an expensive local logistics ask with a reasonable solution, she pivoted from fashion to tech in order to create Airpals. Joshe’s knack for marrying simplicity and design allow her to make Airpals incredibly user-friendly and reliable. Google agrees. Joshe was 1 of 50 to be awarded from Google’s Founders Fund. When she’s out of the office, Joshe loves reading about culture, technology, and success stories, all while enjoying the city. NYC provides her with endless inspiration and interesting people that contribute to solutions for Airpals.

The Airpals approach to courier service

The Airpals approach to workplace logistics

Airpals takes a triple bottom-line approach to tech and business process automation. We care about people first, then the planet, then profits. By caring for people, we nourish communities. In the U.S. alone, there are over 18 million people in corporate and industrial operational roles. From office management to manufacturing facilities, operational inefficiencies arise from costly, repetitive tasks that drain resources and hold people back.

For the planet, our goal is to partner with service providers who align with our values, adding them to our platform so we can offer them to our customers. We seek partners who understand and actively track their impact, working to improve it. Airpals is committed to growth that has a positive impact on society.

We also love to question. Questioning outdated logistical processes sparked our creation and continues to guide our future. We’re always wondering: how can things be done better? Our customers share that same mindset, which is exactly why they reach out to us.

We do B2B with personality

We do B2B
with personality

Unsung operational heroes work at front desks and behind the scenes. They know the office calendar, coffee preferences, and where the stapler is. For the project managers, admin assistants, liaisons, and coordinators who handle everything, we’re here to make work life easier with our platform for workplace logistics.

When you need a corporate or industrial item handled with care, our seamless design will take the stress away in 5 quick steps. Add hours back to your day, give yourself a coffee break, or step out for some fresh air, we’re pals now and we won’t let you down.

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