What device do you need help with?

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Choose your shipping date

Scroll down to start! If you’re racing against the clock, choose “Today.” If time is on your side, choose “Schedule.”

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Tell us where to go

Add your pick-up and drop off addresses. We need the full address, including the ZIP code and apartment or unit number.

A mockup of the Airpals platform showing the shipping user interface

Let’s time this right

Let our pals know when they can expect your parcel to be ready for pick-up and when you need it delivered by.

Let’s get into the nitty gritty

Accuracy matters here, tell us the size of your parcel and how much of that space you need, to avoid extra fees be precise as possible.

We love attention to detail! Please share the contents of your shipment and any special instructions we need to know.

Add contact info for the sender and receiver. We need phone numbers for each party so we can get in touch if something unexpected arises. If this is a gift, please say so in the description box.

Payment information

Now’s the time to tip your pal, add payment info, and enter a promo code, if you have one. Our newest friends can use PALS5 to get 5% off their first order. :)

Finito! After you confirm the order details are correct, enjoy some peace of mind and take a snack break.

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